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Sales Executive Service

Turn more enquiries into approved jobs without chasing leads

When you’re flat out on the tools, it’s likely leads don’t get handled properly.
Calls get missed. Quotes get sent. Then… nothing.
That’s where jobs are lost, and that’s where ad spend gets wasted.
Our Sales Executive Service manages the journey from first touch through to approval and deposit, so your pipeline keeps moving and you win more work without being glued to your phone.
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TWG Website - Sales Exec - Call Tracking

Leads Don’t Need More Attention. They Need Better Follow Up.

You can have strong marketing and a solid reputation, but if response time is slow or follow up is inconsistent, customers move on.
This outsourced sales services model is built to ensure every enquiry is:
  • Responded to quickly
  • Properly qualified
  • Followed up consistently
  • Progressed to serious site visits
  • Moved towards approval
TWG Website - Sales Exec - Call Tracking
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What Is the Sales Executive Service?

It’s a done-for-you sales support function designed for B2C trade businesses.
You get a dedicated, Australian-based Sales Executive team that handles the back-and-forth with customers, keeps leads warm, books ready-to-buy site visits, and moves enquiries towards approval and deposit.
We’re not replacing your admin team.
We’re not taking over your pricing structure.
We handle everything between enquiry and approval, which is where most opportunities fall over.
You stay focused on delivery.
We keep the work flowing.

What We Handle For You

First Touch

Fast response to new enquiries across call, SMS, email, and messenger.

Lead Qualification

Every enquiry is screened for location, job scope, urgency, and readiness to move forward.

Customer Follow Up

Consistent communication to keep momentum high and avoid leads going cold.

Ready-to-Buy Site Visits

Site visits are only booked once the customer is serious and aligned on expectations.

Approvals & Deposits

Once the customer is ready, we help secure approval and confirm booking details so the job is locked in.

Sales Executive - Better Follow Up

What This Looks Like In Real Life

INSTEAD OF:

  • missed calls while you’re on-site
  • quotes sitting untouched
  • driving to people who were never serious
  • ad spend going to waste
  • nights spent chasing replies
YOU GET:
  • faster customer responses
  • leads that are prequalified
  • fewer dead-end enquiries
  • more quotes approved
  • more time spent doing the work, not chasing it
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How This Service Works Inside Your Business

We learn your pricing and ideal jobs
So qualification and approval support stays aligned with your process and expectations.
Leads are managed consistently
Every enquiry is handled properly.
No gaps.
No “I’ll get to it later.”
Customer momentum stays high
All back-and-forth communication that normally slows things down is handled by the Sales Executive team.
Your calendar fills with better work
Site visits are booked with serious customers, not time-wasters.
You stay focused on delivery
We handle the follow up.
You handle the work.

Clear Communication, No Extra Admin

Outsourcing your sales follow up means you get the support of a sales team without managing an employee.

Slack (Chat) Access

Message the team directly for quick updates and simple communication.

Daily + Weekly Updates

Clear summaries showing what moved forward and what needs attention.

Road Day Notes

If you or your salesperson are on the road, you’ll get a clear rundown of outcomes and next steps.

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Turn Your Lead Flow Into Job Flow

If you’re already getting leads but not converting enough of them into booked jobs, this service closes that gap.

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Frequently Asked Questions

Are your Sales Executives based in Australia?
Yes. The service is delivered by an Australian-based team who understand local tradies and homeowners.
We handle website enquiries, missed calls, Facebook and Instagram leads, Google Ads leads, SEO leads, and follow ups from your existing database.
No. We screen every lead first. Some will be remote quotes, some will be quick clarifications, and only the ready-to-buy customers become site visits.
Yes. Phone enquiries, online forms, social leads, and referrals can all be qualified for location, scope, urgency, and budget readiness.
No. This service handles the communication between enquiry and approval. Your admin still manages scheduling, invoicing, and internal operations.
Yes. Site visits are only scheduled once the lead is properly qualified and aligned with your likely pricing.
There’s a small base, but it’s mostly commission-based. Most businesses build this into their quoting structure so the cost is absorbed within the job price and doesn’t affect margin.
Do you work 24/7?
Do you work 24/7? No. The service operates during business hours.
Yes. Leads, follow ups, and outcomes are managed inside Tradie Hub CRM for full visibility.
In many cases, yes. Please enquire so we can confirm compatibility.
Some campaigns generate leads within days, but consistent growth usually happens over a few weeks as we optimise your ads, targeting, and creative for the best performance.
No. This service handles the communication between enquiry and approval. Your admin still manages scheduling, invoicing, and internal operations.
Yes. We can respond on behalf of your business using your preferred greeting.
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