Customer nurturing & CRM for tradies

Chances are you’re burning money.

FACT – You’re eight times more likely to retain a customer than to gain a new one. That’s a big number that affects pretty much every layer of our business, including:
  • Marketing
  • Sales
  • Finance
  • HR
  • Delivery
  • Conversion
  • Feedback
  • Goodwill and everything in between.
Having a process and the right tools to help you nurture and manage your customer records is ‘business 101’.

What is a ‘CRM’?

Customer Relationship Management software.
Essentially, it’s a centralised depository where all your prospect, leads, client and partner records live.
It’s a place where you and your team can see things like client communications, things they’ve purchased, interests they’ve shown, actions they’ve taken, resources they’ve downloaded, etc.

What our CRM will do for you and your trades business

A good CRM will positively affect every area and every department of your business, however here are some of the key benefits that you can expect to experience.

  • You'll be building a valuable asset...your database.
  • All of your contact records will live in one centralised location.
  • You'll have a visual dashboard of the contacts within your sales cycle.
  • You'll be able to create automations that manage tasks.
  • You'll be able to send out communications via SMS and email.
  • You'll be able to create and set reminders and appointments, both internally and for your customers.
  • You'll be able to segment your database, defining things like interests, actions, behaviours and dozens of other ways.

Looking for Customer nurturing & CRM Services?