Tradie Web Guys
Chatbots For Tradies
Capture website visitors within seconds of hitting your homepage using this automation tool.
Keep up communication to improve your lead generation.
In the on demand, real-time world of business, your best chance at securing leads and keeping customers happy is quick and effective communication.
It doesn’t matter whether they’re new, old or potential clients, if your responses to inquiries are fast and informed, you’re going to stand out against competitors.
So, how do you do it? You’ve likely got a million things on your to-do list just to keep daily operations running – where are you going to find the time to improve your response rates?
Enter the chatbot. A customisable and easy-to-install software application that mimics human interaction and can offer a complete customer service experience to website visitors.
Check out these chatbot examples.
Why Chatbots Are Important.
Research tells us that difficulty navigating websites as well as finding answers and information are some of the most common frustrations that website visitors experience.
A chatbot, with its ability to redirect website visitors or directly answer specific questions, can help you avoid issues like this and create a swift and smooth-flowing visitor experience.
Websites are a necessary part of running a business in the 21st century, but their conversion rates (from website visitor to lead), are quite often less than ideal.
Chatbots, with their ability to answer questions quickly or provide offers and discounts, are a great way to nudge leads who might not have yet been converted over the hump.
When it comes to website visitors, you won’t just get people who are interested in your services for the first time. You’ll also get your current customers looking for help.
A live chatbot can be a great first point of contact for customers dealing with an emergency, or a rules-based chatbot can assist customers wanting to lodge a complaint.
Not every job lead is going to be available during the normal 9 to 5 hours to get in touch with your business, which means that they’ll usually browse for services and chase responses to inquiries after your office has closed.
Having a chatbot on your website enables you to respond to questions about your service right away, even when it’s out of hours.
Everyone knows that contractor businesses around the world have trouble with time. It can be hard to respond right away when you’re travelling to a job or on the job site.
A chatbot, however, can be set up to respond to customers around the clock. Meaning you don’t have to be by your phone to maintain a good response rate.
How chatbots help tradies and contractors.
Chatbots are effective because they take business owners, operators and administrators out of the equation until action is required, like a quote, callback follow up email.
By customising a chatbot to answer frequently asked questions, like operating hours, services offered, starting prices and more, you can save both time and money.
These aren’t the only benefits to implementing a chatbot onto your business either, there’s a lot of other value it can add, including:
- Improving your website visitor’s experience
- Communicating with your customers
- Offering around the clock answers
- Maintaining a quick response time
- Capturing more job leads
How Tradie Web Guys handles your chatbots.
As specialists in digital marketing solutions, we’ve vetted the system and softwares out there to ensure that we’re offering our clients the best on the market.
We’ll help you implement and customise a chatbot for your website to suit your needs.
Our team will work to understand the common questions online visitors ask, as well as the goals you have for your website in terms of lead generation, sharing information and more.
When we’ve got all the information we’ll need, our team will design the perfect chatbot to assist customers, respond to inquiries and help generate leads, and get it on your website.
Wondering how Chatbots have worked for other tradies?
"The visual quality and content quality of the website saw some large scale commercial/strata leads coming through, giving us opportunities to quote on projects that, through our previous marketing efforts, would just not have happened."
Not sure if this is what you're looking for?
Chatbots can be tricky to perfect without the right knowledge. Our team would be happy to catch up with you and answer any questions or concerns you may have.
To have a chat with our crew, contact us today on 1300 417 297 or email us at [email protected]
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